Cloudera Shanghai is looking for a Services Delivery Manager (Shanghai)
可远程办公 工作类型: 全职 薪酬 : Total Base Pay is Competitive
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Join our team of Clouderans and experience the fun of working for a fast-paced, exciting technology company. We grow quick and offer amazing career and learning opportunities. If you are ambitious, curious, collaborative, open minded and love to get things done, you might just be the right fit!
At Cloudera, we believe that data can make what is impossible today, possible tomorrow. We empower people to transform complex data into clear and actionable insights. To that end, we deliver an Enterprise Data Cloud for any data, anywhere, from the Edge to AI. Powered by the relentless innovation of the open source community, Cloudera accelerates digital transformation for the world’s largest enterprises. We are 3,000 employees strong and operate in 28 countries.
At Cloudera, our goal is to make each individual feel valued for his or her contributions to the company’s mission. We are looking for smart people who want to do remarkable things. We strive to build an environment of casual intensity where people enjoy coming to work every single day.
As a Cloudera Services Delivery Manager, you will manage customer projects to maximize our customers satisfaction on their Apache Hadoop projects. In addition, you will focus on ensuring that the project deliverables are providing on schedule and within budget. You will serve as a project manager for customer accounts and will coordinate customer projects staffed with both Cloudera Professional services consultants and external partners.
Manage and drive competing resourcing requests demands for multiple concurrent client engagements
Identify and orchestrate project activities of teams from cross-functional customer, Hortonworks, and partner stakeholders
Manage project to schedule, budget, and contracted deliverables (including planning, scheduling, milestone reviews, etc.)
Drive project kick-off processes so the right resources are available to the customer at the right time.
Drive project post mortems for management and customers
Ensure quality and time management processes are followed by team (e.g., change controls, time tracking)
Help to document best practices in developing and deploying Clouderasolutions
Serve as a frontline resource for best practices and informal customer questions
At least 8+ years experience in customer-facing positions in a professional services firm, preferably with a “Big Data” consulting or ''Big 5'' consulting organization
Prior experience managing database, data warehouse, “big data” implementation and / or architecture projects
Consulting background, with proven experience to design, implement and deliver enterprise software solutions
Strong organizational skills with an ability to manage competing client demands
Ability to interact and communicate with Director- and/or CxO level personnel
Excellent communications and interpersonal skills
Ability to travel up to 50% percent of the time, including international
B.S./B.A. degree (technical preferred)
Project Management certification preferred
All employees are required to adhere to all Cloudera employment policies, including without limitation information security policies.